Could FlowStop® 2 Have Prevented £140K+ in Escape of Water Claims?

We were recently speaking with a property management company about a modern residential development that has suffered repeated Escape of Water (EoW) incidents over the years. The building consists of 47 units — 46 residential flats and one commercial office space — and to date, claims relating to water damage have exceeded £140,000.

It’s a scenario becoming all too familiar across the UK.

The Challenge Facing Modern Multi-Unit Buildings

Despite being a modern build, this development has experienced numerous EoW claims. Like many multi-occupancy properties, it faces increased risk due to:

• Shared water infrastructure serving multiple flats

• Unoccupied or intermittently occupied units

• Delayed leak detection

• Water escaping unnoticed for extended periods

When water damage occurs in a block of flats, the impact is rarely isolated. One leak can affect multiple dwellings, communal areas, and even commercial premises below.

The financial consequences add up quickly — as seen here.

How FlowStop® 2 Could Have Changed the Outcome

FlowStop® 2 is an intelligent leak detection and automatic shut-off system designed specifically to prevent exactly this type of recurring loss.

By actively monitoring water flow 24/7, FlowStop® 2:

•  Detects abnormal or continuous flow
•  Identifies unusual usage patterns
•  Automatically isolates the water supply when risk is detected
•  Reduces the severity of leaks before major damage occurs

Had this system been installed earlier, it’s highly likely many of these incidents would have been significantly reduced — or stopped altogether — preventing substantial financial loss and disruption.

Turning Reactive Response Into Proactive Protection

Traditional approaches often rely on discovering leaks after damage has already occurred. FlowStop® 2 changes that by monitoring the mains supply and acting immediately when abnormal flow is detected.

Instead of a leak running for hours or days, the system intervenes automatically — dramatically limiting potential damage.

The Financial Reality

For this single development:

•  Over £140,000 in EoW claims to date
•  47 properties exposed to ongoing risk
•  Increased insurance scrutiny and potential premium impact

The cost of prevention is minimal compared to the cumulative impact of repeated claims.

A Smarter Approach to Water Risk

For managing agents, landlords and freeholders, the question is no longer whether Escape of Water will happen — but when.

FlowStop® 2 offers:

• Reduced insurance claims and excess payments

• Protection for empty or unattended units

• Greater confidence for residents and leaseholders

• Long-term asset protection

If your building has experienced even one Escape of Water claim, proactive protection should be a priority.